Contact information

REGISTERED OFFICE

Royal Dutch Shell plc
Shell Centre
London SE1 7NA
United Kingdom

Registered in England and Wales
Company number 4366849
Registered with the Dutch Trade Register under number 34179503

HEADQUARTERS

Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR The Hague
The Netherlands

SHARE REGISTRAR

Equiniti
Aspect House
Spencer Road
Lancing
West Sussex BN99 6DA
United Kingdom
Freephone 0800 169 1679 (UK only)
Tel +44 (0)121 415 7073
Fax +44 (0)190 383 3168

www.shareview.co.uk for online information about your holding. Shareholder reference number will be required – shown on your share certificates, tax vouchers or your Shell Nominee Statement.

RETAIL SHAREHOLDERS

For shareholder information
visit www.shell.com/shareholder

Enquiries from retail shareholders
may be addressed to:

Shareholder Relations
Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR The Hague
The Netherlands
Tel +31 (0)70 377 1365/4088
Fax +31 (0)70 377 3953
E-mail royaldutchshell.shareholders@shell.com

or

Shareholder Relations
Royal Dutch Shell plc
Shell Centre
London SE1 7NA
United Kingdom
Tel +44 (0)20 7934 3363
Fax +44 (0)20 7934 7515
E-mail royaldutchshell.shareholders@shell.com

For any other retail shareholder enquiries please write to:

Company Secretary
Royal Dutch Shell plc
Carel van Bylandtlaan 30
2596 HR The Hague
The Netherlands

Order a printed copy

To request your free copy complete the order form linked below.

INVESTOR RELATIONS

For investor relations information
visit www.shell.com/investor

Enquiries from institutional shareholders may be directed to:

Investor Relations
Royal Dutch Shell plc
PO Box 162
2501 AN The Hague
The Netherlands
Tel +31 (0)70 377 4540
Tel +44 (0)20 7934 3856
E-mail ir-europe@shell.com

or

Investor Relations
Shell Oil Company
630 Fifth Avenue Suite 3166
New York, NY 10111
USA
Tel +1 212 218 3113
Fax +1 212 218 3114
E-mail ir-newyork@shell.com

AMERICAN DEPOSITARY RECEIPTS (ADRS)

The Bank of New York Mellon
BNY Mellon Shareowner Services
PO Box 358516
Pittsburgh, PA 15252–8516
USA
Tel +1 888 737 2377 (USA only)
Tel +1 201 680 6825 (international)
E-mail shrrelations@bnymellon.com
www.bnymellon.com/shareowner

CORPORATE ISA/PEP

BNP Paribas Securities Services
Block C, Western House
Lynchwood Business Park
Peterborough PE2 6BP
United Kingdom
Tel 0845 358 1102 (UK only)