Financial and operating data Oil Products

[A]

Includes upstream margin on crude supplied by Shell and equity-accounted investment exploration and production companies.

[B]

Shell average operating capacity for the year and excluding mothballed capacity.

[C]

One barrel per day is equivalent to approximately 50 tonnes a year, depending on the specific gravity of the crude oil.

[D]

Including natural gas liquids; includes processing for others and excludes processing by others.

[E]

Including crude oil and natural gas liquids plus feedstocks processed in crude oil distillation units and in secondary conversion units.

[F]

Excluding “own use” and products acquired for blending purposes.

[G]

Calendar day capacity is the maximum sustainable capacity minus capacity loss due to normal unit down time.